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HP HP2-H41 Exam Syllabus Topics:

HP Selling Imaging and Printing Fundamentals Sample Questions:

1. Which ongoing challenges does a business manager face?

A) sales growth, customer handling, administration and know-how, and expertise
B) cash flow, competitor activity, customers, and market share development
C) expense control, investment planning, sales, and administration
D) financial management, production planning, quality of goods, and stock control

2. What is an effective way of choosing HP imaging and printing products for a customer?

A) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
B) Offer free training when selling HP imaging and printing devices.
C) Match product features to the customer's needs to improve the way they work.
D) Sell products that offer the most functionality to fit within the customer's budget.

3. What is an important benefit of HP Instant-on Fuser technology?

A) no paper curl
B) printing on continuous feed paper
C) simple cleaning cycle
D) significant energy savings

4. What is cross-selling?

A) including a color product in the offering
B) selling two different models of the same product
C) expanding the business opportunity by extending more capabilities to the product
D) expanding the business opportunity by providing the customer with three connectivity options

5. With which products does HP provide scan-to-email functionality? (Select two.)

A) mono and color LaserJet MFPs and selected AIOs
B) HP Digital Senders
C) single-function monochrome HP LaserJet printers
D) HP Color LaserJet printers
E) HP PhotoSmart printers

Solutions: