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Implementing Cisco Collaboration Applications (300-810) Exam Intro

The 300-810 exam is associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications.

This exam tests your knowledge of collaboration applications, including:

  • Cisco Unity Connection and Cisco Unity Express
  • Single sign-on
  • Application clients
  • Cisco Unified IM and Presence

While prepaing for exam aspirants will learn to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express

Cisco 300-810 Exam Topics:

SectionWeightObjectives
Single Sign-On (SSO) for Collaboration Applications15%- Describe these types of SSO as they relate to Collaboration
  • Smart card
  • Integrated Windows AD
  • Kerberos

- Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
- Describe these components of SAML 2.0 and later

  • Assertion
  • Protocol
  • Binding
  • Profiles
Cisco Unity Connection and Cisco Unity Express30%- Configure these in Cisco Unity Connection
  • Call handlers
  • Voicemail transfers and greetings
  • Routing rules
  • Distribution lists
  • LDAP integration

- Troubleshoot these in Cisco Unity Connection

  • Call handlers
  • Voicemail transfers and greetings
  • Auto-Attendant
  • Routing rules
  • MWI

- Implement toll fraud prevention
- Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
- Describe digital networking in multicluster deployments in Cisco Unity Connection
- Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management

- Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management
Cisco Unified IM and Presence30%- Configure Cisco Unified Instant Message and Presence on premises
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)
  • Centralized Cisco Unified IM&P

- Troubleshoot Cisco Unified IM&P on premises

  • XMPP
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)
Application Clients25%- Configure DNS for service discovery
- Troubleshoot service discovery
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Troubleshoot Cisco Jabber phone control
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Describe the Cisco Unified Attendant Console Advanced integration

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Conclusion

It is worth taking the Cisco 300-810 CLICA test because it will help you pursue the CCNP Collaboration certification. It will also register you as a Cisco Certified Specialist in Collaboration Application Implementation. Both certificates are highly relevant for collaboration engineers and admins. If you're intent on landing a job in the field of Project Management, Information Technology (IT), Networking, or Engineering, these certifications will increase your chances.

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Implementing Cisco Collaboration Applications (300-810) certified professional salary

  • India: 688,237 INR
  • United States: 65,404 USD
  • England: 50,025 Pound
  • Europe: 59,321 Euro

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

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Cisco Implementing Cisco Collaboration Applications Sample Questions:

To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?

  • A. Opening Greeting forwarded routing rule
  • B. Opening Greeting direct routing rule
  • C. Attempt Sign-In direct routing rule
  • D. Attempt Forward forwarded routing rule
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).

A collaboration engineer changed the IP addresses of a Cisco UCM cluster. After the change, internal users and external callers all report that Cisco Unity Connection cannot be reached by telephone. Which action resolves this issue?

  • A. Change the IP address of Unity Connection and reboot the cluster.
  • B. Change the IP address of Unity Connection, and reboot the Cisco UCM and Unity Connection cluster.
  • C. Modify the Cisco UCM IP address to the new IP address in the port group and reset the port group.
  • D. Modify the Cisco UCM IP address to the new IP address in the port group and reboot the cluster.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).

Refer to the exhibit. A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which change is needed to correct the configuration?

  • A. ccn subsystem sip
    mwi sip envelope-info
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport tcp notify
  • B. ccn subsystem sip
    mwi sip sub-notify
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport udp unsolicited
  • C. ccn subsystem sip
    mwi sip outcall
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.254 expires 3600 port 5060 transport udp
  • D. ccn subsystem sip
    mwi sip sub-notify
    sip-ua
    no mwi-server
    mwi-server ipv4:172.16.1.253 expires 3600 port 5061 transport udp
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises Cisco communication platform. During the setup, the engineer discovers that external messages from other businesses do not seem to reach the Cisco Expressway for instant messaging, but B2B calling seems to be working. Internal chat between clients and chat toward clients is working in home offices using Mobile and Remote Access. The engineer verified that the correct ports have been configured on the Cisco ASA, and the firewall rules on the expressway show no indication of any traffic. What is the cause of the issue?

  • A. The XMPP service is not activated on the Cisco Expressway.
  • B. The Cname record for XMPP is not configured or is misconfigured.
  • C. The SRV record for XMPP is not configured or is misconfigured.
  • D. The XMPP service is not running under services in Cisco IM and Presence Server.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Refer to the exhibit. An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s).

How many nodes must be selected to publish?

  • A. 5
  • B. 10
  • C. 20
  • D. 1
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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