Exam Name: Salesforce Accredited Agentforce Health Professional
Certification Provider: Salesforce
Corresponding Certification: Salesforce Health Cloud
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Salesforce AP-211 Exam Syllabus Topics:
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211
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Salesforce Accredited Agentforce Health Professional Sample Questions:
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?
- A. Customer Community for Health Cloud
- B. Customer Community Plus for Health Cloud
- C. External Apps for Health Cloud
- D. Experience Cloud for Health Cloud
Correct Answer: B 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
How should a consultant recommend modeling a physician ' s locations of service, when the physician practices at multiple hospitals and clinics?
- A. Account Contact Relationship
- B. Healthcare Provider Relationship
- C. Healthcare Taxonomy
- D. Healthcare Practitioner Facility
Correct Answer: D 🗳️
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-toend approval process. Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
- A. Care Authorizations
- B. Intelligent Document Automation
- C. Utilization Management
- D. Integrated Care Management
Correct Answer: B,C 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
What are three requirements for implementing patients or members in Health Cloud?
- A. Ensure the Parent Account field is blank.
- B. Ensure the Parent Contact object is blank.
- C. Ensure the Account is the Parent to Household Accounts.
- D. Ensure the Person Account object is used.
- E. Ensure 1-to-1 Account to Contact relationship.
Correct Answer: A,D,E 🗳️
Explanation: Only visible for ExamsLabs members. You can sign-up / login (it's free).
A pharma company wants the ability to: - Upload a patient ' s insurance card, including automatic Member Plan record creation - Run a benefits verification check - Schedule on behalf of the patient with a provider.
Which set of Health Cloud capabilities should enable the company to build this business process?
- A. Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, Benefits Verification
- B. Utilization Management, Care Management, Intelligent Document Automation, Intelligent Appointment Management
- C. Intelligent Appointment Management, Benefits Verification, Intelligent Document Automation, eFax Integration
- D. Virtual Care, Intelligent Appointment Management, Intelligent Document Automation, Intelligent Document Reader
Correct Answer: A 🗳️
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