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Nortel 920-804 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Network Fundamentals & OSI Model20%- OSI and TCP/IP Reference Models
  • 1. Layer functions and interactions
    • 2. Encapsulation and de-encapsulation
      - Physical and Data Link Layer Standards
      • 1. MAC addressing, switching concepts
        • 2. Ethernet, VLAN, trunking
          Topic 2: IP Networking & Routing Protocols25%- IPv4 and IPv6 Addressing
          • 1. IPv6 address types and structure
            • 2. Subnetting, CIDR, NAT
              - Routing Protocols
              • 1. Route selection and metrics
                • 2. Static routing, RIP, OSPF basics
                  Topic 3: Transport & Application Layer Protocols20%- Common Network Services
                  • 1. DNS, DHCP, HTTP, FTP, SNMP
                    - TCP and UDP Characteristics
                    • 1. Port numbers, flow control, reliability
                      Topic 4: Network Management & Troubleshooting10%- Monitoring Tools & Methods
                      • 1. Protocol analysis, performance metrics
                        Topic 5: Converged Network Technologies25%- Convergence Standards
                        • 1. DiffServ, IntServ, VLAN segmentation
                          • 2. Security basics for converged networks
                            - VoIP & Real-Time Communications
                            • 1. H.323, SIP, RTP/RTCP
                              • 2. QoS, delay, jitter, packet loss

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