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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

1. Which of the following is a valid choice in the Security & Privacy of System Preferences for "Allow apps downloaded from" setting?

A) Mac App Store and CDs & DVDs
B) Mac App Store and identified developers
C) Apple Software only
D) CDs & DVDs

2. Jeff uses his living room television as a display for his Mac mini. Jeff states the Bluetooth keyboard paired with his Mac mini intermittently stops responding. What steps can you advise Jeff to take to resolve the issue? SELECT THREE.

A) Make sure Show Bluetooth in menu bar is selected in System Preferences.
B) Press a key on the keyboard to reconnect it with the Mac.
C) Turn Wi-Fi off and on.
D) Check Activity Monitor.
E) Turn off Bluetooth in the Bluetooth pane of System Preferences.
F) Keep wireless devices within 33 feet (10 meters) of the Mac.
G) Check the battery level of the keyboard.

3. Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?

A) Only free purchases can be accessed.
B) All group member purchases can still be accessed.
C) No content downloaded while part of a family group can be accessed
D) Purchases that each member paid for themselves with gift or store credit, and purchases they initiated can be accessed.
E) All content can be accessed because previous group members are instantly charged for all purchase.

4. Angel is working on a research paper in Pages in OS X Yosemite. She saved her document to iCIoud Drive while working on her Mac. If Angel wants to continue working on her research paper on her iPad, which of the following conditions have to be met? SELECT THREE.

A) Both the Mac and the iPad need to be on the same Wi-Fi network.
B) Bluetooth must be turned on.
C) Pages must be installed and up to date on the iPad.
D) Push notifications for iCIoud must be enabled on the Mac.
E) Push notifications for Pages must be enabled on the iPad.
F) The iPad needs iOS 8 or later.
G) The same iCIoud account must be signed in to both devices.

5. Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might help you isolate the issue for Samuel?

A) "When was the last time you used Time Machine to back up your files?"
B) "In your Time Machine setup, did you exclude any system files?"
C) "How many times did Time Machine complete an incremental backup of the files?"
D) "Have you seen the little spinning clock in the menu move?"

Solutions: