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Avaya 132-S-816 Exam Syllabus Topics:

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

1. On the first day of service you are doing post-cut support for a Modular Messaging 3.1 for Exchange system that your associate installed. He indicated to you that all acceptance tests passed. Two users are complaining that their Message Waiting Indicator light does not work and that when they log on to their mailbox via the Telephone User Interface they have no messages. You have confirmed that you can leave each of them a message by calling their number from your mobile phone and leaving a message, and you see it arrive in Outlook. You ultimately fix the problems for both users, but surprisingly each one had a different solution.
Which two solutions did you use to fix the MWI and TUI problems? (Choose two.)

A) One user had their Outlook set to deliver to Personal Folders; when this was set to deliver to the Inbox it started working.
B) One user's mailbox was full and the Exchange administrator had Send Prohibit rules applied; when some messages were moved out of the Inbox it started working.
C) One user had an Outlook rule that moved voice messages out of the Inbox into a Voice Messages folder; when the rule was disabled the new messages caused the proper behavior.
D) One user was using Outlook Web Access to access messages; when he opened his mailbox with a supported version of Outlook the user reported it was fixed.

2. Which account should be configured to run the Modular Messaging Services when using an Exchange Message Store?

A) the Domain Administrator account
B) the MM Service Account created and configured by the Network Administrator
C) the Local System account
D) the MM Security Group created and configured by the Network Administrator

3. A test connection to an Aria Analog system fails.
Which two are possible reasons for the failure? (Choose two.)

A) Analog channels were not assigned with the acr service.
B) The Octel Analog Serial Number administered on Message Networking does NOT match the one on the remote Aria Analog system.
C) The Mailbox ID length administered on Message Networking does NOT match the mailbox length on the remote Aria Analog system.
D) No PBX extension was assigned to analog channels on Message Networking.

4. Which tool and user interface would the Modular Messaging (MM) for Microsoft Exchange Subscriber Administrator use to assign a particular Class of Service to a subscriber?

A) MM Active Directory Extensions and subscriber options, web or thick client
B) VMSC > Telephony > COS administration page
C) MM Active Directory Extensions and Advanced Page COS field
D) Web subscriber administration COS field

5. You are installing Modular Messaging 3.1 for Exchange along with Message Networking
3.1 so the customer can continue to send and receive voice messages to the rest of the organization's voice mail systems. They will continue to do this until the entire organization has been migrated to Modular Messaging; they realize that the Message Networking system is therefore a temporary solution.
What is required to meet the customer's needs as defined above?

A) One of the Modular Messaging Message Application Servers must have at least one analog port board.
B) Message Networking must be installed on S3500 hardware.
C) The Modular Messaging license file must include the right to use Octel Analog Networking.
D) The Message Networking server must have at least one analog port board.

Solutions: