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IBM P6040-009 Exam Syllabus Topics:

SectionWeightObjectives
Troubleshooting and Problem Resolution30%- Software and connectivity troubleshooting
  • 1. Driver conflicts
    • 2. Network and communication errors
      - Hardware issue diagnosis
      • 1. Peripheral communication issues
        • 2. Power and boot problems
          • 3. Display and input failures
            Product Overview and Architecture20%- Supported peripherals
            • 1. Printers and cash drawers
              • 2. Displays and keyboards
                • 3. Scanners and payment devices
                  - Hardware specifications
                  • 1. Physical design and form factor
                    • 2. Chipset and I/O subsystem
                      • 3. Processor and memory configuration
                        Installation and Configuration25%- Operating system deployment
                        • 1. Supported OS versions
                          • 2. Driver installation
                            - Hardware setup and assembly
                            • 1. Component installation
                              • 2. Cabling and power connections
                                - BIOS and firmware configuration
                                • 1. Firmware management
                                  • 2. BIOS settings and updates
                                    Maintenance and Diagnostics25%- Preventive maintenance
                                    • 1. Cleaning and inspection
                                      • 2. Component replacement procedures
                                        - System diagnostics tools
                                        • 1. IBM POS diagnostics
                                          • 2. Error codes and indicators

                                            IBM SurePOS 300 Models 330 and 33H Technical Mastery Test (P6040-009) Sample Questions:

                                            1. Which two of the following operating systems are supported on the SurePOS 300 Models 330
                                            and 33H?

                                            A) IBM Retail Environment for SUSE LINUX V 2.0
                                            B) Unix
                                            C) Windows NT
                                            D) Microsoft DOS
                                            E) Windows XP Professional Edition


                                            2. The IBM SurePOS 300 Models 330 and 33H require hardware devices (I/O) to be attached in order for it to operate as
                                            a Point-of-Sale system. Which of the following describes a valid list of these devices?

                                            A) Touch display, 4610 Printer, IBM Full Size Cash Drawer
                                            B) IBM SurePoint Display, Customer supplied cash drawer, IBM ANPOS Keyboard
                                            C) IBM Mouse, IBM SurePoint Touch Display, IBM 50 Key Keyboard
                                            D) IBM Compact ANPOS Keyboard, Customer supplied printer, IBM Cash Drawer


                                            3. Which step describes the first recommended action that should be taken to gain access to the system components?

                                            A) Unplug the power cord
                                            B) Slide the top cover back, then lift it up
                                            C) Remove the two screws at the top of the back of the unit
                                            D) Loosen the thumb screw which holds the power supply in place


                                            4. A potential customer intends to run an application that requires dedicated video memory, even though UMA
                                            technology used in the SurePOS 300 family assigns video memory from system RAM. How should the technical
                                            specialist respond?

                                            A) Dedicated video memory is a RPQ option on both the SurePOS 300 Model 330 and 33H.
                                            B) Dedicated video memory is not an option on the either SurePOS 300 Model 330 or 33H.
                                            C) Dedicated video memory is available as a feature code only on the SurePOS 300 Model 33H.
                                            D) Dedicated video memory is achieved by installing a video adapter in the PCI adapter slot of both SurePOS 300
                                            models.


                                            5. Which two components are connected to the riser card?

                                            A) The I/O card
                                            B) The cash drawer port
                                            C) The parallel port
                                            D) The serial ports
                                            E) The power supply


                                            Solutions:

                                            Question # 1
                                            Answer: A,E
                                            Question # 2
                                            Answer: A
                                            Question # 3
                                            Answer: A
                                            Question # 4
                                            Answer: D
                                            Question # 5
                                            Answer: A,E

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