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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Information systems types and components - Role of IT in business |
| Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - Design, implementation, and maintenance - SDLC phases and models |
| IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - Compliance, policies, and ethics - IT alignment with business goals |
| IT Security & Risk Management | 15% | - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability - Threats, vulnerabilities, and controls |
| Networking & Infrastructure | 15% | - Cloud computing and virtualization - IT infrastructure management - Network types, protocols, and architecture |
| Data Management & Databases | 15% | - SQL and data querying - Data integrity, security, and governance - Database models and design |
WGU Information Technology Management QGC1 Sample Questions:
1. Which type of memory describes a special type of rewritable memory that is compact and portable?
A) Read-only
B) Flash
C) Cache
D) Random access
2. Which statement describes the development phase of the systems development life cycle (SDLC)?
A) Performing corrections, additions, and upgrades to ensure the system continually meets business goals
B) Bringing project pieces together, checking interoperability, and verifying functionality
C) Placing the software or information system into production to allow users to perform business operations
D) Physically constructing software and information systems using programming languages
3. An organization wants to use an application software that increases the cooperation and joint productivity of small teams of employees.
Which application software will serve this need?
A) Personnel systems
B) Program management
C) Collaborative systems
D) Data management
4. What is an advantage of virtualization?
A) Allows for greater workload stagnation
B) Increases reliance on manual operations
C) Restricts the availability of resources
D) Reduces the cost of ownership and makes IT simpler to manage
5. What is the definition of the accountability vs. ownership paradox?
A) A situation in which the CEO is concerned they might be overlooking a digital disrupter that competitors have surely discovered
B) A situation in which a company's CIO is responsible for the outcomes of technology implementations but does not have the power to change ' business processes
C) The ability to use a uniquely enterprise view to create business process change
D) An evaluation of where a business is headed, what it wants to achieve, and how it will support its objectives
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |
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