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Avaya 72400X Exam Syllabus Topics:

Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. When an Avaya IX Workplace Client user tries to send an Instant Message, a Send Failed error message is displayed.
Where and how could this error be corrected?

A) From the Multimedia Messaging CLI, verify and correct the local host FQDN in etc/hosts.
B) From the Breeze CLI, run the configuration script and verify/correct the Front-End FQDN.
C) In SMGR web GUI, verify and correct the value for IM Gateway in the User's Profile.
D) In AADS web GUI, verify and correct the value for SET ESMSRVR parameter.

2. A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed:
The messaging service is not currently available. What is the causing this problem?

A) The user's Multimedia Messaging account is currently suspended.
B) The user does not have an Enhanced Multimedia Messaging license assigned.
C) The Breeze cluster hosting Presence Services is currently set to Offline Mode.
D) The Breeze cluster hosting Presence Services is currently set to Deny New Service.

3. Which log file is recommended for troubleshooting AAWG issues?

A) CSA.log
B) AAWG.log
C) CAS_log.log
D) CSASService.log

4. When saving a Customer Support Package on Equinox Management, which two options are available to select? (Choose two.)

A) Option to erase the captured files from the server after downloading
B) Option to schedule the Customer Support Package download
C) Capture logs for the last X minutes
D) Choice of a time period from which to capture logs

5. How can an incorrect ESMSRVR value in the AADS Dynamic Configuration affect Avaya IXTM Workplace Client (Windows) users?

A) ESMSERVER parameter has not impact on Avaya IXTM Workplace Clients functionality.
B) Users will not be able to make or receive calls from/to their Avaya IXTM Workplace Clients.
C) Users will not be able to register on their Avaya IXTM Workplace Clients.
D) Users will not be able to access Multimedia Messaging service from their Avaya IXTM Workplace Clients.

Solutions: